An issue causing intermittent SFTP connection errors for a subset of customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Nov 06, 2026 - 13:28 EST
Investigating
Our engineers have identified an issue causing intermittent SFTP connection errors for a subset of customers. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Nov 06, 2026 - 12:05 EST
This incident affected: Blackbaud Luminate Online® (Blackbaud Luminate Online®).