Active Issue Alert – Altru - #000479562

Incident Report for Blackbaud

Resolved

An issue impacting some of our customers causing intermittent slowness, errors or other service issues in the staging environment is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Sep 22, 2023 - 16:35 EDT

Identified

We are isolating the impacted components and performing repair actions to restore service. Please continue to reference this page for updates.
Posted Sep 22, 2023 - 16:16 EDT

Investigating

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. This issue is impacting staging environments, only. Production environments are not impacted. Our engineers are working to restore access to staging environments as quickly as possible. Please continue to reference this page for updates.
Posted Sep 22, 2023 - 15:34 EDT
This incident affected: Blackbaud Altru®.