Our engineers have resolved the reporting issue and queued reports should successfully run and display results. Reports that may have thrown an error can be run again. Customer impact has ended, and the incident is resolved.
Posted Aug 25, 2025 - 10:09 EDT
Update
Our engineers have resolved the reporting issue and queued reports should successful run and display results. Reports that may have thrown an error can be run again. Please continue to reference this page for updates.
Posted Aug 25, 2025 - 09:51 EDT
Update
We have identified an issue causing an error when running reports or retrieving results in Luminate Online. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Aug 25, 2025 - 09:18 EDT
Update
We are continuing to investigate this issue.
Posted Aug 25, 2025 - 09:16 EDT
Update
We have identified an issue causing an error when running reports or retrieving results in Luminate Online. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Aug 25, 2025 - 09:14 EDT
Investigating
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Aug 25, 2025 - 09:13 EDT
This incident affected: Blackbaud Luminate Online® (Blackbaud Luminate Online®).