Active Issue Alert – NetCommunity - 000593090

Incident Report for Blackbaud

Resolved

This incident has been resolved.
Posted Mar 14, 2025 - 01:19 EDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 13, 2025 - 23:30 EDT

Identified

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Mar 13, 2025 - 21:40 EDT

Monitoring

A fix has been implemented for affected clients and we are monitoring the results.
Posted Mar 13, 2025 - 19:44 EDT

Update

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Posted Mar 13, 2025 - 19:34 EDT

Update

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Mar 13, 2025 - 18:49 EDT

Investigating

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Mar 13, 2025 - 18:12 EDT
This incident affected: Blackbaud NetCommunity™.