Active Issue Alert – Luminate Online - 000625410

Incident Report for Blackbaud

Resolved

This incident has been resolved.
Posted Aug 06, 2025 - 12:37 EDT

Update

We are continuing to investigate this issue.
Posted Aug 06, 2025 - 11:30 EDT

Update

We are continuing to investigate this issue.
Posted Aug 06, 2025 - 11:29 EDT

Update

We are continuing to investigate this issue.
Posted Aug 06, 2025 - 11:19 EDT

Update

We have identified an intermittent issue causing a delay in delivery stats for a subset of email campaigns. Our engineers are continuing to investigate.
Posted Aug 06, 2025 - 11:07 EDT

Investigating

We have identified an intermittent issue causing a delay in delivery stats for a subset of email campaigns. Our engineers are investigating.
Posted Aug 06, 2025 - 10:12 EDT
This incident affected: Blackbaud Luminate Online® (Blackbaud Luminate Online®).