An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Nov 26, 2024 - 11:33 EST
Update
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues when provisioning new users in BBMS. Our engineers continue diagnosing the event and are working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Nov 26, 2024 - 10:43 EST
Investigating
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues when provisioning new users in BBMS. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Nov 26, 2024 - 09:29 EST
This incident affected: Blackbaud Merchant Services™ (Blackbaud Merchant Services™).