An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Dec 02, 2025 - 16:08 EST
Update
We have identified an issue impacting a subset of our customers with RELO integration, resulting in errors attempting to send constituent updates to Luminate Online.
Posted Dec 02, 2025 - 15:37 EST
Update
We have identified an issue impacting a subset of our customers with RELO integration, resulting in errors attempting to send constituent updates to Luminate Online
Posted Dec 02, 2025 - 15:37 EST
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Dec 02, 2025 - 15:25 EST
This incident affected: Blackbaud Luminate Online® (Luminate Integration), Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®), and Raiser's Edge®.