We have identified an issue impacting some of our customers attempting to set up new Merchant Services accounts. Users are experiencing error: Data can't be saved. Try again in a few moments. when attempting to finish setting up a new account. NOTE: This does not impact payments for existing BBMS accounts. Our engineers have identified a fix and are working to deploy it. Please continue to reference this page for updates.
Posted Sep 02, 2026 - 13:26 EDT
This incident affected: Blackbaud Merchant Services™ (Blackbaud Merchant Services™).