05/25/2026 – 10:34 PM EST – The team confirmed that email flow has been restored and is functioning as expected.
Posted May 25, 2026 - 22:57 EDT
Identified
The Email Services team has identified the issue and is making the necessary adjustments to restore service.
Posted May 25, 2026 - 22:38 EDT
Update
The Email Services team is currently analyzing logs.
Posted May 25, 2026 - 22:28 EDT
Investigating
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted May 25, 2026 - 22:12 EDT
This incident affected: Blackbaud CRM™, Blackbaud Internet Solutions™, and Blackbaud NetCommunity™.