An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Sep 05, 2024 - 11:57 EDT
Investigating
We have identified an issue impacting a subset of RELO customers who are receiving an error in the RELO plugin: "Connection to Luminate could not be established. They underlying connection was closed: An unexpected error occurred on the send." Our engineers are working to resolve this issue as quickly as possible for you. Please continue to reference this page for updates.
Posted Sep 05, 2024 - 11:52 EDT
This incident affected: Blackbaud Luminate Online® (Blackbaud Luminate Online®) and Raiser's Edge®.