We continue diagnosing an issue that may prevent Google, Enterprise SSO, Multi-Factor Authentication, or Other users from creating new Blackbaud ID accounts. Users who are affected by this issue will either not receive the confirmation email or experience a significant delay in receiving it. Next update in one hour or when a new update becomes available. Please continue to check this page for updates.
Posted Aug 19, 2019 - 16:49 EDT
Identified
We diagnosed an issue that may prevent Google, Enterprise SSO, Multi-Factor Authentication, or Other users from creating new Blackbaud ID accounts. Users who are affected by this issue will either not receive the confirmation email or experience a significant delay in receiving it. Next update in one hour or when a new update becomes available. Please continue to check this page for updates.
Posted Aug 19, 2019 - 15:47 EDT
Update
We diagnosed an issue that may prevent Google, Enterprise SSO, Multi-Factor Authentication, or Other users from creating new Blackbaud ID accounts. Users who are affected by this issue will either not receive the confirmation email or experience a significant delay in receiving it. Next update in one hour or when a new update becomes available. Please continue to check this page for updates.
Posted Aug 19, 2019 - 15:36 EDT
Investigating
We diagnosed an issue that may prevent Google, Enterprise SSO, Multi-Factor Authentication, or Other users from creating new Blackbaud ID accounts. Users who are affected by this issue will either not receive the confirmation email or experience a significant delay in receiving it. Next update in one hour or when a new update becomes available. Please continue to check this page for updates.