Active Issue Alert – Blackbaud Financial Edge NXT® - Financial Edge NXT - 000676082

Incident Report for Blackbaud

Resolved

This incident has been resolved.
Posted May 28, 2026 - 15:09 EDT

Update

Our engineers have identified the issue and are working on a fix, which we expect may take up to 2 hours to deploy.  Please continue to reference this page for updates.
Posted May 28, 2026 - 11:19 EDT

Update

A subset of customers is receiving Expense management notifications emails that are not valid
Posted May 28, 2026 - 10:13 EDT

Investigating

FE NXT expense management emails are being sent to the incorrect users. We have identified an issue impacting some of our customers Causing confusion and frustration for the customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted May 28, 2026 - 10:08 EDT
This incident affected: Blackbaud Financial Edge NXT® (Financial Edge NXT).