Active Issue Alert – Blackbaud Tuition Management - 000571109
Incident Report for Blackbaud
Resolved
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Dec 04, 2024 - 13:41 EST
Update
A subset of users are experiencing errors when processing credit card or debit payments. Our engineers continue diagnosing the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Dec 04, 2024 - 13:21 EST
Investigating
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Dec 04, 2024 - 12:53 EST
This incident affected: Blackbaud Tuition Management™.