An issue impacting some of our customers causing uploads including photos, videos, grade calculations, and notifications to become stuck in a ‘Currently Processing’ state is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jun 01, 2026 - 19:05 EDT
Identified
Our engineers have successfully diagnosed the issue and we have the appropriate engineers available working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates. Next update by 5pm ET.
Posted Jun 01, 2026 - 14:05 EDT
Investigating
We have identified an issue impacting some customers that is causing uploads including photos, videos, grade calculations, and notifications to become stuck in a ‘Currently Processing’ state. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jun 01, 2026 - 12:55 EDT
This incident affected: Blackbaud Education Management Solutions (Blackbaud School Website System™, Blackbaud Enrollment Management System™, Blackbaud Learning Management System, Blackbaud Student Information System™, Core Functionality, School API, Blackbaud Billing Management™).