Active Issue Alert – WealthPoint® - #000567614
Incident Report for Blackbaud
Resolved
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Nov 18, 2024 - 13:29 EST
Identified
Users are receiving an error message when attempting to register Wealthpoint. Users who have previously registered do not see the option to perform screenings. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Nov 18, 2024 - 12:53 EST
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Nov 18, 2024 - 12:31 EST
This incident affected: WealthPoint®.