An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Apr 08, 2024 - 13:50 EDT
Update
We have identified an issue impacting some of our customers causing data mismatches in Fitness Totals and Leaderboards within the affected services. Our engineers have successfully diagnosed the issue and have mitigated impact to Fitness Totals. Our engineers will continue to work on correcting Leaderboards data. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates. Next update will be provided by 04/09/2024 10:00AM ET.
Posted Apr 08, 2024 - 11:42 EDT
Update
We have identified an issue impacting some of our customers causing data mismatches in Fitness Totals within the affected services. Our engineers have successfully diagnosed the issue and have all the appropriate engineers working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates. Next update will be provided by 04/08/2024 10:00AM ET.
Posted Apr 05, 2024 - 16:00 EDT
Update
We have identified an issue impacting some of our customers causing data mismatches in Fitness Totals within the affected services. Our engineers have successfully diagnosed the issue and have all the appropriate engineers working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates. Next update will be provided by 04/04/2024 09:00AM ET.
Posted Apr 03, 2024 - 14:00 EDT
Update
We have identified an issue impacting some of our customers causing data mismatches in Fitness Totals within the affected services. Our engineers have successfully diagnosed the issue and have all the appropriate engineers working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates. Next update will be provided by 04/03/2024 09:00AM ET.
Posted Apr 02, 2024 - 14:11 EDT
Identified
We have identified an issue impacting some of our customers causing data mismatches in Fitness Totals within the affected services. Our engineers have successfully diagnosed the issue and have all the appropriate engineers working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates. Next update will be provided 04/02/2024 09:00AM ET.
Posted Mar 29, 2024 - 14:00 EDT
Investigating
We have identified an issue impacting some of our customers causing data mismatches in Fitness Totals within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Mar 29, 2024 - 10:02 EDT
This incident affected: JustGiving® from Blackbaud®.