An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted May 23, 2023 - 12:17 EDT
Update
We are currently experiencing an issue where our call center may not be able to assist parents with updating credit card automatic debit information. For the time being, we encourage parents to access the parent site directly to make these changes. Please continue to reference this page for updates.
Posted May 23, 2023 - 10:25 EDT
Investigating
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted May 23, 2023 - 10:00 EDT
This incident affected: Blackbaud Tuition Management™.