Active Issue Alert – Altru - 000535189

Incident Report for Blackbaud

Resolved

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jun 18, 2024 - 10:38 EDT

Update

A small subset of customers are experiencing API requests returning an unauthorized or access denied response. Our engineers are still diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jun 18, 2024 - 09:34 EDT

Investigating

A small subset of customers are experiencing API requests returning an unauthorized or access denied response. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jun 17, 2024 - 15:43 EDT
This incident affected: Blackbaud Altru®.