Active Issue Alert – JustGiving from BLKB - #000637844

Incident Report for Blackbaud

Resolved

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Oct 02, 2025 - 06:52 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 02, 2025 - 06:29 EDT

Investigating

The customer is experiencing issues accessing the JustGiving webpage due to an API outage affecting the digital services, which is preventing form validation. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Oct 02, 2025 - 06:04 EDT
This incident affected: JustGiving® from Blackbaud®.