Active Issue Alert – Luminate WebServices - #000698707

Incident Report for Blackbaud

Resolved

This incident has been resolved.
Posted Oct 20, 2026 - 21:18 EDT

Investigating

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Oct 20, 2026 - 19:58 EDT
This incident affected: Blackbaud Luminate Online® (Luminate WebServices).