An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Dec 02, 2025 - 21:48 EST
Investigating
We have identified an issue leading to intermittent delays in emails sending for a small percentage of campaigns and transactional emails (e.g. donation receipts).
Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Dec 02, 2025 - 21:05 EST
This incident affected: Blackbaud Luminate Online® (Blackbaud Luminate Online®) and Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).