Our monitoring continues to show report queue times in normal ranges. We have identified additional impact that caused delays in content updates to PageBuilder and TeamRaiser pages. our engineers have implemented changes to mitigate these delays and continue to monitor.
Posted Oct 16, 2026 - 15:17 EDT
Update
Our monitoring continues to show report queue times in normal ranges. We have identified additional impact that caused delays in content updates to PageBuilder and TeamRaiser pages. our engineers have implemented changes to mitigate these delays and continue to monitor.
Posted Oct 16, 2026 - 14:33 EDT
Update
Our monitoring continues to show report queue times in normal ranges. We have identified additional impact that caused delays in content updates to PageBuilder and TeamRaiser pages. our engineers have implemented changes to mitigate these delays and continue to monitor.
Posted Oct 16, 2026 - 14:16 EDT
Update
Our monitoring continues to show report queue times in normal ranges. We have identified additional impact that caused delays in content updates to PageBuilder and TeamRaiser pages. our engineers have implemented changes to mitigate these delays and continue to monitor.
Posted Oct 16, 2026 - 13:49 EDT
Update
Our monitoring continues to show report queue times in normal ranges. We have identified additional impact that caused delays in content updates to PageBuilder and TeamRaiser pages. our engineers have implemented changes to mitigate these delays and continue to monitor.
We have restarted the impacted services. Users may experience intermittent Service Unavailable errors when accessing the solution while the restarts are underway.
Posted Oct 16, 2026 - 13:31 EDT
Update
Our monitoring continues to show report queue times in normal ranges. We have identified additional impact that caused delays in content updates to pages. Our engineers have implemented changes to mitigate these delays and continue to monitor.
Posted Oct 16, 2026 - 12:58 EDT
Update
Our engineers have implemented a change, and we are seeing report queue times return to normal. We will continue to monitor.
Posted Oct 16, 2026 - 11:44 EDT
Monitoring
We have identified an issue that is causing reports to queue longer than intended for a subset of customers. Our engineers are currently investigating. Please continue to reference this page for updates.
Posted Oct 16, 2026 - 11:42 EDT
Update
We have identified an issue that is causing reports to queue longer than intended for a subset of customers. Our engineers are currently investigating. Please continue to reference this page for updates.
Posted Oct 16, 2026 - 10:48 EDT
Update
We have identified an issue that is causing reports to queue longer than intended for a subset of customers. Our engineers are currently investigating. Please continue to reference this page for updates.
Posted Oct 16, 2026 - 10:05 EDT
Investigating
We have identified an issue that is causing reports to queue longer than intended for a subset of customers. Our engineers are currently investigating. Please continue to reference this page for updates.
Posted Oct 16, 2026 - 09:43 EDT
This incident affects: Blackbaud Luminate Online® (Blackbaud Luminate Online®).