Active Issue Alert – Raiser's Edge NXT - 000699655

Incident Report for Blackbaud

Update

We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Next update will be at 10:00 AM ET on 10/28.
Posted Oct 27, 2026 - 15:11 EDT

Monitoring

We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Next update will be around 3:00 PM ET.
Posted Oct 27, 2026 - 11:00 EDT

Investigating

We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Oct 27, 2026 - 10:35 EDT
This incident affects: Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).