Active Issue Alert – Raisers Edge NXT - 000672836

Incident Report for Blackbaud

Resolved

This incident has been resolved.
Posted May 07, 2026 - 14:19 EDT

Update

Users are observing that the Attachments tile is missing from gift records in Web view. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted May 07, 2026 - 13:55 EDT

Update

We are continuing to investigate this issue.
Posted May 07, 2026 - 13:52 EDT

Investigating

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted May 07, 2026 - 13:51 EDT
This incident affected: Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).