We have begun restoring webview access to the missing modules for impacted customer sites. Additional time is needed before modules are fully restored to all sites, and any impacted sites may continue to access Purchase Orders, Query and Receivables via database view until access is fully restored. The next update for this issue will be at or before 10 AM EDT on 9-12-25.
Posted Sep 11, 2025 - 14:42 EDT
Update
Our engineers continue working to restore access to impacted modules in webview. In the interim, impacted users may access Purchase Orders, Query and Receivables via database view. We will provide an update on restoration of webview access by no later than 3 PM EDT.
Posted Sep 11, 2025 - 12:30 EDT
Update
Our engineers continue working to restore access to impacted modules in webview. In the interim, impacted users may access Query and Receivables via database view. We will provide an update on restoration of webview access by no later than 3 PM EDT.
Posted Sep 11, 2025 - 11:08 EDT
Update
We are aware of an issue where a subset of customers are not able to access some modules. These modules include Query and Receivables. Engineers are working on resolving the issue as quickly as possible.
Posted Sep 11, 2025 - 01:49 EDT
Update
We are aware of an issue where some modules may not be available. These include Query and receivables. Engineers are working on resolving the issue as quickly as possible.
Posted Sep 11, 2025 - 01:22 EDT
Identified
We are aware of an issue where some modules may not be available. These include Query and receivables. Engineers are working on resolving the issue as quickly as possible.
Posted Sep 10, 2025 - 19:58 EDT
This incident affected: Blackbaud Financial Edge NXT® (Financial Edge NXT).