Active Issue Alert – ResearchPoint - #000550268
Incident Report for Blackbaud
Resolved
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Sep 03, 2024 - 11:04 EDT
Update
Customers provisioning a new account may still experience issues during the webservices provisioning process. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. The next update will be at 12:00 PM EST.
Posted Sep 03, 2024 - 09:45 EDT
Update
Customers provisioning a new account may still experience issues during the webservices provisioning process. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Sep 03, 2024 - 09:07 EDT
Update
Customers provisioning a new account may still experience issues during the webservices provisioning process. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Sep 03, 2024 - 08:20 EDT
Update
Customers provisioning a new account may still experience issues during the webservices provisioning process. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Sep 03, 2024 - 07:54 EDT
Update
Customers provisioning a new account may still experience issues during the webservices provisioning process. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Aug 30, 2024 - 16:01 EDT
Investigating
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Aug 30, 2024 - 15:47 EDT
This incident affected: ResearchPoint™.