Active Issue Alert – eTapestry - #2019081301

Incident Report for Blackbaud

Resolved

This incident has been resolved.
Posted Aug 13, 2019 - 13:43 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 13, 2019 - 13:17 EDT

Update

We have identified an issue impacting some of our customers causing errors when attempting to send email within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Aug 13, 2019 - 12:41 EDT

Investigating

We have identified an issue impacting some of our customers causing errors when attempting to send email within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Aug 13, 2019 - 11:45 EDT
This incident affected: Blackbaud eTapestry®.