Active Issue Alert – Education Management - 000629594

Incident Report for Blackbaud

Resolved

This incident has been resolved.
Posted Aug 23, 2025 - 08:22 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 23, 2025 - 08:18 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 23, 2025 - 07:04 EDT

Investigating

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Aug 23, 2025 - 06:44 EDT
This incident affected: Blackbaud Education Management Solutions (Core Functionality).