Active Issue Alert – ResearchPoint™ - #000579908
Incident Report for Blackbaud
Resolved
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jan 21, 2025 - 14:33 EST
Investigating
A subset of customers are receiving the error "the section cannot be loaded" when attempting various functions, such as creating a new prospect research list. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jan 21, 2025 - 13:44 EST
This incident affected: ResearchPoint™.