Resolved
This incident has been resolved.
Posted Dec 01, 2025 - 14:55 EST
Monitoring
We are seeing Multi-Factor Authentication codes sent via SMS network delivering within an expected timeframe. Our engineers will continue to monitor this issue. Please reference this page for updates.
Posted Dec 01, 2025 - 13:17 EST
Investigating
We are seeing Multi-Factor Authentication codes sent via SMS network delivering within an expected timeframe. Our engineers will continue to monitor this issue. Please reference this page for updates.
Posted Dec 01, 2025 - 13:05 EST
This incident affected: Blackbaud Education Management Solutions (Blackbaud School Website System™, Blackbaud Enrollment Management System™, Blackbaud Learning Management System, Blackbaud Student Information System™, Core Functionality, School API, Blackbaud Billing Management™), Blackbaud Grantmaking™ (Blackbaud Grantmaking™), Blackbaud Financial Edge NXT® (Accounts Payable API, Financial Edge NXT, General Ledger API, Statistical Unit API, Treasury API), Blackbaud.com (Blackbaud.com), Blackbaud Fundraiser Performance Management™ (Blackbaud Fundraiser Performance Management™), Blackbaud Altru®, Blackbaud eTapestry®, Blackbaud Tuition Management™, ResearchPoint™, WealthPoint®, DonorCentral® NXT, Blackbaud Raiser's Edge NXT® (Constituent API, Fundraising API, Gift API, Opportunity API, Raiser's Edge NXT®), and Blackbaud Merchant Services™ (Payments API).