Active Issue Alert – Financial Edge NXT, Raiser's Edge NXT, & Core Functionality in Education Management - 000270672

Incident Report for Blackbaud

Resolved

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Posted Jul 28, 2021 - 11:06 EDT

Update

We are continuing to investigate this issue.

Posted Jul 28, 2021 - 10:42 EDT

Investigating

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Posted Jul 28, 2021 - 10:30 EDT

This incident affected: Blackbaud Financial Edge NXT® (Financial Edge NXT), Blackbaud Education Management Solutions (Core Functionality), and Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).