Active Issue Alert – Altru - #000700586

Incident Report for Blackbaud

Resolved

This incident has been resolved.
Posted Nov 02, 2026 - 16:29 EST

Monitoring

We are seeing improved performance following a configuration change made by our engineering team. We will monitor system performance to ensure continued stability. Please continue to reference this page for updates.
Posted Nov 02, 2026 - 10:36 EST

Identified

We have identified an issue impacting a subset of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.
Posted Nov 02, 2026 - 10:10 EST
This incident affected: Blackbaud Altru®.