An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted May 20, 2026 - 12:12 EDT
Identified
We will be performing a planned failover of our systems as part of ongoing stability and resilience improvements. During this window, some users may experience brief interruptions or degraded performance. We expect full service to resume normally once the activity is complete.
Posted May 20, 2026 - 11:52 EDT
Investigating
We will be performing a planned failover of our systems as part of ongoing stability and resilience improvements. During this window, some users may experience brief interruptions or degraded performance. We expect full service to resume normally once the activity is complete.
Posted May 20, 2026 - 11:52 EDT
This incident affected: Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).