An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Feb 12, 2025 - 15:02 EST
Update
A subset of applicants logging into legacy Grantee Portal forms receive the message "Error occurred" after entering their tax ID. Our engineers continue diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Feb 12, 2025 - 14:32 EST
Investigating
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Feb 12, 2025 - 14:15 EST
This incident affected: Blackbaud Grantmaking™ (Blackbaud Grantmaking™).