We have resolved an issue that was causing "Unable to start" errors when launching Database view. Full service has been restored at this time and we will leave this incident in a monitoring state until 6PM EST this evening. Please continue to reference this page for updates.
Posted Nov 20, 2024 - 15:18 EST
Update
A subset of users are intermittently experiencing "Unable to start" errors when launching Database view. We are monitoring for this error and applying a fix as soon as it is detected. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Nov 20, 2024 - 14:17 EST
Update
A subset of users are intermittently experiencing "Unable to start" errors when launching Database view. We are monitoring for this error and applying a fix as soon as it is detected. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Nov 20, 2024 - 13:30 EST
Update
A subset of users are intermittently experiencing "Unable to start" errors when launching Database view. We are monitoring for this error and applying a fix as soon as it is detected. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Nov 20, 2024 - 12:53 EST
Investigating
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Nov 20, 2024 - 12:45 EST
This incident affected: Blackbaud Raiser's Edge NXT® (Raiser's Edge NXT®).