An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jan 28, 2026 - 06:43 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 28, 2026 - 06:08 EST
Investigating
Can we get a status page up with the following verbiage:
We have identified an issue impacting a subset of our eTapestry customers, causing errors when attempting to log in. Customers may see the following message 'Error 522 Bad Gateway. Upstream origin server was unreachable'. Our engineers are diagnosing the event and working to resolve it as quickly as possible. Please continue to reference this page for updates.