Active Issue Alert – Blackbaud Support - #000681855

Incident Report for Blackbaud

Resolved

This incident has been resolved.
Posted Jul 02, 2026 - 20:33 EDT

Identified

We are currently investigating an issue that is affecting both internal and external access to our Support Portal and Knowledgebase search pages. Our engineers have diagnosed the issue and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jul 02, 2026 - 19:36 EDT

Investigating

We are currently investigating an issue that is affecting both internal and external access to our Support Portal and Knowledgebase search pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jul 02, 2026 - 15:41 EDT
This incident affected: Blackbaud Website Package.