Active Issue Alert – Luminate Online - #000696575

Incident Report for Blackbaud

Resolved

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Oct 07, 2026 - 08:08 EDT

Update

We have identified an issue impacting a subset of customers. This may result in an error when submitting forms. Our engineering team is actively investigating and working toward a resolution. Please continue to monitor this page for the latest updates.
Posted Oct 07, 2026 - 07:40 EDT

Investigating

We have identified an issue impacting a subset of customers. This may result in an error when submitting forms. Our engineering team is actively investigating and working toward a resolution. Please continue to monitor this page for the latest updates.
Posted Oct 07, 2026 - 05:20 EDT
This incident affected: Blackbaud Luminate Online® (Blackbaud Luminate Online®).