Active Issue Alert – Blackbaud Luminate Online - 000697955

Incident Report for Blackbaud

Resolved

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Oct 15, 2026 - 13:45 EDT

Investigating

We have identified an issue causing Technical Difficulties errors for a subset of customers when attempting to login or access areas of the product. Our engineers are currently investigating. Please continue to reference this page for updates.
Posted Oct 15, 2026 - 13:31 EDT
This incident affected: Blackbaud Luminate Online® (Blackbaud Luminate Online®).