An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Jun 22, 2026 - 15:43 EDT
Monitoring
Our engineers have identified the root cause and implemented a fix. There is currently a backlog of WealthPoint jobs, which is being processed. We are actively monitoring progress. Please continue to check this page for updates.
Posted Jun 22, 2026 - 14:22 EDT
Update
We have identified an issue impacting some customers where WealthPoint screens are not completing within ResearchPoint, CRM, and Altru. Our engineers are actively investigating and working to resolve the issue as quickly as possible. Please check this page for ongoing updates.
Posted Jun 22, 2026 - 13:57 EDT
Investigating
We have identified an issue impacting some of our customers causing WealthPoint screens not completing within ResearchPoint and CRM. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Posted Jun 22, 2026 - 13:41 EDT
This incident affected: Blackbaud Altru®, Blackbaud CRM™, ResearchPoint™, and WealthPoint®.