Active Issue Alert – Financial Edge NXT - 000526527
Incident Report for Blackbaud
Resolved
Some FE NXT users are not able to see bank account records on the Treasury, Bank accounts page. Follow the steps in https://kb.blackbaud.com/knowledgebase/articles/Article/204028 to verify users have the appropriate permissions and edit the bank security group to resolve.
Posted Apr 25, 2024 - 14:34 EDT
Update
Some FE NXT users are not able to see bank account records on the Treasury, Bank accounts page. Follow the steps in https://kb.blackbaud.com/knowledgebase/articles/Article/204028 to verify users have the appropriate permissions and edit the bank security group to resolve. Please continue to reference this page for updates.
Posted Apr 25, 2024 - 14:18 EDT
Update
Some FE NXT users are not able to see bank account records on the Treasury, Bank accounts page. User may work in database view in the interim. Please continue to reference this page for updates.
Posted Apr 25, 2024 - 14:00 EDT
Update
Some FE NXT users are not able to see bank account records on the Treasury, Bank accounts page. User may work in database view in the interim. Please continue to reference this page for updates.
Posted Apr 25, 2024 - 12:48 EDT
Update
Some FE NXT users are not able to see bank account records on the Treasury, Bank accounts page. User may work in database view in the interim. Please continue to reference this page for updates.
Posted Apr 25, 2024 - 12:25 EDT
Investigating
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Posted Apr 25, 2024 - 12:24 EDT
This incident affected: Blackbaud Financial Edge NXT® (Financial Edge NXT).