Update - A subset of customers are experiencing intermittent latency while navigating in Database View. This typically manifests as visual disruptions when rendering user interface elements and does not impact process runtimes. Our engineers continue working to resolve this for you as quickly as possible. Next update will be 11 AM ET, 13 Apr 2026. Please continue to reference this page for updates.
Apr 09, 2026 - 14:04 EDT
Apr 09, 2026 - 14:04 EDT
Update - A subset of customers are experiencing intermittent latency while navigating in Database View. This typically manifests as visual disruptions when rendering user interface elements and does not impact process runtimes. Our engineers continue working to resolve this for you as quickly as possible. Next update will be 1 PM ET, 9 Apr 2026. Please continue to reference this page for updates.
Apr 08, 2026 - 16:13 EDT
Apr 08, 2026 - 16:13 EDT
Update - A subset of customers are experiencing intermittent latency when navigating, or using features such as lists, in Database View. Our engineers continue diagnosing the event and working to resolve it for you as quickly as possible. Next update will be 3:30 PM ET. Please continue to reference this page for updates.
Apr 08, 2026 - 11:12 EDT
Apr 08, 2026 - 11:12 EDT
Update - A subset of customers are experiencing intermittent latency when navigating, or using features such as lists, in Database View. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Apr 07, 2026 - 16:34 EDT
Apr 07, 2026 - 16:34 EDT
Investigating - We have identified an issue impacting a subset of our customers causing errors when using Database View with Raiser's Edge NXT and Financial Edge NXT. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Apr 07, 2026 - 15:55 EDT
Apr 07, 2026 - 15:55 EDT
About This Site
Welcome to the Blackbaud status page for unplanned events. Issues impacting our products and services are reported and tracked on this site. Monitor this page if you are experiencing an issue to stay updated on the status and resolution.
If you are experiencing an issue with your product or service that is not posted on this status page, or not related to a scheduled maintenance (https://maintenance.blackbaud.com), please contact Support (https://support.blackbaud.com/).
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