All Systems Operational

About This Site

Welcome to the Blackbaud status page for unplanned events. Issues impacting our products and services are reported and tracked on this site. Monitor this page if you are experiencing an issue to stay updated on the status and resolution.

If you are experiencing an issue with your product or service that is not posted on this status page, or not related to a scheduled maintenance (https://maintenance.blackbaud.com), please contact Support (https://support.blackbaud.com/).

Blackbaud.com Operational
Blackbaud.com Operational
signin.blackbaud.com Operational
Support Operational
Blackbaud ID Operational
Blackbaud Customer Success Operational
Blackbaud University (learn.blackbaud.com) Operational
Blackbaud Altru® Operational
Blackbaud Analytics Operational
Blackbaud Award Management™ Operational
Blackbaud CRM™ Operational
Blackbaud Education Management Solutions Operational
Blackbaud School Website System™ Operational
Blackbaud Enrollment Management System™ Operational
Blackbaud Learning Management System Operational
Blackbaud Student Information System™ Operational
Core Functionality Operational
School API Operational
Blackbaud Billing Management™ Operational
Blackbaud eTapestry® Operational
Blackbaud Financial Aid Management™ Operational
Blackbaud Financial Edge NXT® Operational
Accounts Payable API Operational
Financial Edge NXT Operational
General Ledger API Operational
Statistical Unit API Operational
Treasury API Operational
Blackbaud Fundraiser Performance Management™ Operational
Blackbaud Fundraiser Performance Management™ Operational
FPM Data Integration Operational
Blackbaud Giving Search™ Operational
Blackbaud Grantmaking™ Operational
Blackbaud Grantmaking™ Operational
Blackbaud Outcomes™ Operational
Blackbaud Guided Fundraising™ Operational
Blackbaud Impact Edge™ Operational
Blackbaud Internet Solutions™ Operational
Blackbaud Luminate Online® Operational
Luminate CMS Operational
Luminate Integration Operational
Blackbaud Luminate Online® Operational
Luminate WebServices Operational
Team Raiser Operational
Blackbaud Merchant Services™ Operational
Blackbaud Merchant Services™ Operational
Blackbaud MobilePay™ Operational
Payments API Operational
Blackbaud MobilePay Terminal™ Operational
Blackbaud NetCommunity™ Operational
Blackbaud Online Express™ Operational
Blackbaud Online Express™ Operational
Blackbaud Raiser's Edge NXT® Operational
Communication Preference API (Beta) Operational
Constituent API Operational
Fundraising API Operational
Gift API Operational
Online Registration Service (Beta) Operational
Opportunity API Operational
Raiser's Edge NXT® Operational
List API (Beta) Operational
Email Marketing Operational
Prospect Insights Operational
Blackbaud Stewardship Management™ Operational
Blackbaud Tuition Management™ Operational
Blackbaud Website Package Operational
Blackbaud Direct Marketing™ Operational
donorCentrics® Operational
Email Services Operational
Financial Edge® Operational
Giving Checkout® Operational
Giving Checkout® (US) Operational
Giving Checkout® (UK) Operational
Grateful Patient Solution Operational
JustGiving® from Blackbaud® Operational
MobileMission™ Operational
OmniPoint™ Operational
Payment Services Operational
Raiser's Edge® Operational
ResearchPoint™ Operational
WealthPoint® Operational
YourCause® Operational
YourCause® CSRconnect® Operational
YourCause® GrantsConnect® Operational
YourCause® Blackbaud Verified Network Operational
YourCause® Impact Edge Operational
DonorCentral® NXT Operational
Online Giving Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Jul 29, 2026

No incidents reported today.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Active Issue Alert – Luminate Online - #000685364
Resolved - This incident has been resolved.
Jul 27, 16:50 EDT
Update - We continue to investigate an intermittent issue impacting a subset of customers. This may result in an error with form submissions or integration interruptions. We have disabled the recurring pledge task while our our engineers work toward a resolution. Please continue to monitor this page for updates.
Jul 27, 14:57 EDT
Investigating - We have identified an issue intermittently impacting a subset of customers. This may result in an error when submitting forms or interrupted integrations. Our engineering team is actively investigating and working toward a resolution. Please continue to monitor this page for the latest updates.
Jul 27, 14:11 EDT

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

Active Issue Alert – Blackbaud Financial Edge NXT® - #000684971
Resolved - This incident has been resolved.
Jul 23, 15:16 EDT
Identified - We have confirmed a subset of customers are located in a vendor region currently experiencing issues with network traffic traversal. Our engineers are currently engaged with our vendor and working towards a resolution. Please continue to monitor this page for the latest updates.
Jul 23, 12:49 EDT
Investigating - We are aware of an issue impacting a subset of FENXT customers that may cause modules to be unavailable and HTTP Failure Response errors to occur. Our engineering team is actively investigating and working toward a resolution. Please continue to monitor this page for the latest updates.
Jul 23, 11:45 EDT
Active Issue Alert – Luminate Online - #000684786
Resolved - Our engineers identified additional impact to a subset of donors using Apple devices attempting to donate through the modal Checkout experience and made changes overnight to resolve this issue. Our monitoring indicates an immediate improvement following the changes, and the issue is now resolved.
Jul 23, 10:12 EDT
Monitoring - Our engineers have deployed a patch to mitigate this issue impacting a subset of donors using the modal Checkout experience in eCommerce/Calendar Events. We are monitoring the results. The next update will be at 10am ET on 7/23. Please continue to reference this page for updates.
Jul 22, 22:01 EDT
Identified - Our engineers have deployed a patch to mitigate this issue impacting a subset of donors using the modal Checkout experience in eCommerce/Calendar Events. We are developing an additional patch to mitigate this issue further. The next update will be at 10am ET on 7/23. Please continue to reference this page for updates.
Jul 22, 21:03 EDT
Investigating - We have identified an issue impacting a subset of donors using the modal Checkout experience in eCommerce/Calendar Events. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Jul 22, 15:02 EDT

Jul 22, 2026

Jul 21, 2026

Active Issue Alert – Blackbaud Education Management - #000684532
Resolved - This incident has been resolved.
Jul 21, 13:54 EDT
Investigating - We have identified an issue impacting some of our customers causing errors when attempting to use pushpage. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Jul 21, 13:43 EDT

Jul 20, 2026

Active Issue Alert – Luminate Online - #000684337
Resolved - This incident has been resolved.
Jul 20, 21:15 EDT
Update - We have identified an issue causing a delay with recurring pledges for a subset of customers. Our engineers have identified a solution and are continuing to work on implementing it now. Next update will be at 8am EST.
Jul 20, 21:04 EDT
Identified - We have identified an issue causing a delay with recurring pledges for a subset of customers. Our engineers have identified a solution and are working on implementing it now. Next update will be at 9pm EST.
Jul 20, 18:31 EDT
Investigating - We have identified an issue causing a delay with recurring pledges for a subset of customers. Our engineers are currently investigating.
Jul 20, 15:47 EDT
Active Issue Alert – donorCentrics® - #000684262
Resolved - An issue impacting some of our customers causing errors when attempting to log in or use features within the affected service is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Jul 20, 15:18 EDT
Investigating - We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Jul 20, 11:33 EDT
Active Issue Alert – Blackbaud University - #000683956
Resolved - This incident has been resolved.
Jul 20, 10:23 EDT
Identified - We are aware of an issue impacting a subset of customers when attempting to access Blackbaud University at LEARN.BLACKBAUD.COM ; Our engineers have identified the cause and are working on a solution to this issue, the next update will be Monday 7/20 by Noon ET.
Jul 17, 16:35 EDT
Investigating - We are aware of an issue impacting a subset of customers when attempting to access Blackbaud University at LEARN.BLACKBAUD.COM ; Our engineers are investigating this issue and next update will be tomorrow by 5PM ET.
Jul 16, 17:33 EDT

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

Jul 16, 2026

Active Issue Alert – Multiple Products - 000683812
Resolved - This incident has been resolved.
Jul 16, 15:08 EDT
Monitoring - We are aware that the affected products are not displaying an updated status for some general purpose emails sent between last night, July 15th at 10:10 PM ET and today, July 16th at 9:55 AM ET. These emails delivered normally but the status does not indicate this in the product at this time. Only customers in the US were impacted.

New emails sent after 9:55 AM ET this morning are not affected. We are investigating the cause of the issue and a solution to update the status of the affected emails to correctly reflect that they were sent.

No action is needed at this time. These emails do not need to be re-sent. As significant updates become available, we will post again.
Jul 16, 11:25 EDT
Investigating - We are aware that the affected products are not displaying an updated status for some general purpose emails sent between last night, July 15th at 10:10 PM ET and today, July 16th at 9:55 AM ET. These emails delivered normally but the status does not indicate this in the product at this time. Only customers in the US were impacted.

New emails sent after 9:55 AM ET this morning are not affected. We are investigating the cause of the issue and a solution to update the status of the affected emails to correctly reflect that they were sent.

No action is needed at this time. These emails do not need to be re-sent. As significant updates become available, we will post again.
Jul 16, 11:25 EDT

Jul 15, 2026

Active Issue Alert – Raisers Edge NXT - #000683576
Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Jul 15, 12:21 EDT
Investigating - We have identified an issue impacting some of our customers causing them to receive exceptions in Web view batches. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Jul 15, 11:28 EDT
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