Blackbaud Status

All Systems Operational

About This Site

Welcome to the Blackbaud status page for unplanned events. Issues impacting our products and services are reported and tracked on this site. Monitor this page if you are experiencing an issue to stay updated on the status and resolution.

If you are experiencing an issue with your product or service that is not posted on this status page, or not related to a scheduled maintenance (https://maintenance.blackbaud.com), please contact Support (https://support.blackbaud.com/).

Blackbaud.com Operational

signin.blackbaud.com Operational

Support Operational

Blackbaud ID Operational

Blackbaud Customer Success Operational

Blackbaud Altru® Operational

Blackbaud Analytics Operational

Blackbaud Award Management™ Operational

Blackbaud CRM™ Operational

Blackbaud Education Management Solutions Operational

Blackbaud School Website System™ Operational

Blackbaud Enrollment Management System™ Operational

Blackbaud Learning Management System Operational

Blackbaud Student Information System™ Operational

Core Functionality Operational

School API Operational

Blackbaud Billing Management™ Operational

Blackbaud eTapestry® Operational

Blackbaud Financial Aid Management™ Operational

Blackbaud Financial Edge NXT® Operational

Accounts Payable API Operational

Financial Edge NXT Operational

General Ledger API Operational

Statistical Unit API Operational

Treasury API Operational

Blackbaud Fundraiser Performance Management™ Operational

FPM Data Integration Operational

Blackbaud Giving Search™ Operational

Blackbaud Grantmaking™ Operational

Blackbaud Outcomes™ Operational

Blackbaud Guided Fundraising™ Operational

Blackbaud Impact Edge™ Operational

Blackbaud Internet Solutions™ Operational

Blackbaud Luminate Online® Operational

Luminate CMS Operational

Luminate Integration Operational

Blackbaud Luminate Online® Operational

Luminate WebServices Operational

Team Raiser Operational

Blackbaud Merchant Services™ Operational

Blackbaud MobilePay™ Operational

Payments API Operational

Blackbaud MobilePay Terminal Operational

Blackbaud NetCommunity™ Operational

Blackbaud Online Express™ Operational

Blackbaud Raiser's Edge NXT® Operational

Communication Preference API (Beta) Operational

Constituent API Operational

Fundraising API Operational

Gift API Operational

Online Registration Service (Beta) Operational

Opportunity API Operational

Raiser's Edge NXT® Operational

List API (Beta) Operational

Email Marketing Operational

Prospect Insights Operational

Blackbaud Stewardship Management™ Operational

Blackbaud Tuition Management™ Operational

Blackbaud Website Package Operational

Direct Marketing™ Operational

DonorCentrics Operational

Email Services Operational

Financial Edge® Operational

Giving Checkout® Operational

Giving Checkout® (US) Operational

Giving Checkout® (UK) Operational

Grateful Patient Solution Operational

JustGiving® from Blackbaud® Operational

MobileMission™ Operational

OmniPoint™ Operational

Payment Services Operational

Raiser's Edge® Operational

ResearchPoint™ Operational

WealthPoint® Operational

YourCause® Operational

YourCause® CSRconnect® Operational

YourCause® GrantsConnect® Operational

YourCause® NPOconnect® Operational

DonorCentral® NXT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 18, 2025

No incidents reported today.

Dec 17, 2025

Active Issue Alert – Blackbaud eTapestry - #000651196

Resolved - An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Dec 17, 21:05 EST

Identified - We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.
Dec 17, 20:33 EST

Dec 16, 2025

Active Issue Alert – Fundraiser Performance Management - 000650824

Resolved - This incident has been resolved.
Dec 16, 13:05 EST

Update - We have identified an issue impacting customers when uploading lists to Targeter, resulting in an error and the lists not uploading. Our engineers are working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Dec 16, 11:58 EST

Investigating - We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Dec 16, 11:39 EST

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

Active Issue Alert – Raiser's Edge NXT - 000649856

Resolved - An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Dec 9, 19:40 EST

Investigating - We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Dec 9, 19:07 EST

Active Issue Alert – JustGiving® from Blackbaud®- #000649608

Resolved - This incident has been resolved.
Dec 9, 09:35 EST

Update - We have identified an issue which is preventing some donor data from appearing in donation reports for the period from Monday 8th December. There is also a delay to some outgoing email. Our engineers are working to resolve this as quickly as possible. Please continue to reference this page for updates.
Dec 9, 05:46 EST

Investigating - We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Dec 9, 05:45 EST

Dec 8, 2025

Active Issue Alert – JustGiving® from Blackbaud® - #000649385

Investigating - We have identified an issue which is preventing some donor data from appearing in donation reports for the period from Saturday 6th December onwards. Our engineers are working to resolve this as quickly as possible. Please continue to reference this page for updates.
Dec 8, 06:34 EST

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

Active Issue Alert – Blackbaud Luminate Online, Raiser's Edge NXT® - #000648761

Resolved - This incident has been resolved.
Dec 4, 17:06 EST

Update - We have mitigated an issue impacting a subset of Blackbaud Luminate Online and Raiser's Edge NXT customers resulting in some delayed emails sending multiple times to some recipients. This is an unintended issue stemming from the resolved issue yesterday with delayed emailed sends (000648516). We apologize for any inconvenience this has caused.
Dec 3, 14:18 EST

Monitoring - We have mitigated an issue impacting a subset of Blackbaud Luminate Online customers resulting in some delayed emails sending multiple times to some recipients. This is an unintended issue stemming from the resolved issue yesterday with delayed emailed sends (000648516). We apologize for any inconvenience this has caused.
Dec 3, 12:57 EST