Blackbaud Status

All Systems Operational

About This Site

Welcome to the Blackbaud status page for unplanned events. Issues impacting our products and services are reported and tracked on this site. Monitor this page if you are experiencing an issue to stay updated on the status and resolution.

If you are experiencing an issue with your product or service that is not posted on this status page, or not related to a scheduled maintenance (https://maintenance.blackbaud.com), please contact Support (https://support.blackbaud.com/).

Blackbaud.com Operational

signin.blackbaud.com Operational

Support Operational

Blackbaud ID Operational

Blackbaud Customer Success Operational

Blackbaud Altru® Operational

Blackbaud Analytics Operational

Blackbaud Award Management™ Operational

Blackbaud CRM™ Operational

Blackbaud Education Management Solutions Operational

Blackbaud School Website System™ Operational

Blackbaud Enrollment Management System™ Operational

Blackbaud Learning Management System Operational

Blackbaud Student Information System™ Operational

Core Functionality Operational

School API Operational

Blackbaud Billing Management™ Operational

Blackbaud eTapestry® Operational

Blackbaud Financial Aid Management™ Operational

Blackbaud Financial Edge NXT® Operational

Accounts Payable API Operational

Financial Edge NXT Operational

General Ledger API Operational

Statistical Unit API Operational

Treasury API Operational

Blackbaud Fundraiser Performance Management™ Operational

FPM Data Integration Operational

Blackbaud Giving Search™ Operational

Blackbaud Grantmaking™ Operational

Blackbaud Outcomes™ Operational

Blackbaud Guided Fundraising™ Operational

Blackbaud Impact Edge™ Operational

Blackbaud Internet Solutions™ Operational

Blackbaud Luminate Online® Operational

Luminate CMS Operational

Luminate Integration Operational

Blackbaud Luminate Online® Operational

Luminate WebServices Operational

Team Raiser Operational

Blackbaud Merchant Services™ Operational

Blackbaud MobilePay™ Operational

Payments API Operational

Blackbaud MobilePay Terminal Operational

Blackbaud NetCommunity™ Operational

Blackbaud Online Express™ Operational

Blackbaud Raiser's Edge NXT® Operational

Communication Preference API (Beta) Operational

Constituent API Operational

Fundraising API Operational

Gift API Operational

Online Registration Service (Beta) Operational

Opportunity API Operational

Raiser's Edge NXT® Operational

List API (Beta) Operational

Email Marketing Operational

Prospect Insights Operational

Blackbaud Stewardship Management™ Operational

Blackbaud Tuition Management™ Operational

Blackbaud Website Package Operational

Direct Marketing™ Operational

DonorCentrics Operational

Email Services Operational

Financial Edge® Operational

Giving Checkout® Operational

Giving Checkout® (US) Operational

Giving Checkout® (UK) Operational

Grateful Patient Solution Operational

JustGiving® from Blackbaud® Operational

MobileMission™ Operational

OmniPoint™ Operational

Payment Services Operational

Raiser's Edge® Operational

ResearchPoint™ Operational

WealthPoint® Operational

YourCause® Operational

YourCause® CSRconnect® Operational

YourCause® GrantsConnect® Operational

YourCause® Blackbaud Verified Network Operational

DonorCentral® NXT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 28, 2026

No incidents reported today.

Feb 27, 2026

Active Issue Alert – RENXT/FENXT- 000661312

Resolved - This incident has been resolved.
Feb 27, 13:14 EST

Update - We are continuing to work on a fix for this issue.
Feb 27, 13:12 EST

Update - We have identified an issue with users receiving a That's Odd error when navigating to Fundraising Dashboards. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Feb 27, 13:04 EST

Update - We are continuing to work on a fix for this issue.
Feb 27, 13:03 EST

Identified - We have identified an issue with users receiving a That's Odd error when navigating to Fundraising Dashboards. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Feb 27, 12:19 EST

Investigating - We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Feb 27, 12:11 EST

Feb 26, 2026

Active Issue Alert – Education Management - 000661179

Resolved - An issue impacting some of our customers causing service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Feb 26, 16:25 EST

Active Issue Alert -Raisers Edge 000661074

Resolved - This incident has been resolved.
Feb 26, 12:44 EST

Monitoring - A subset of customers are receiving the message "Error saving records" when trying to import or process a global change for constituent data. Our engineers are investigating the issue and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Feb 26, 12:37 EST

Identified - A subset of customers are receiving the message "Error saving records" when trying to import or process a global change for constituent data. Our engineers are investigating the issue and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Feb 26, 12:03 EST

Update - A subset of customers are receiving the message "Error saving records" when trying to import or process a global change for constituent data. Our engineers are investigating the issue and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Feb 26, 11:21 EST

Update - We are continuing to investigate this issue.
Feb 26, 11:16 EST

Update - We are continuing to investigate this issue.
Feb 26, 11:12 EST

Feb 25, 2026

Active Issue Alert – Blackbaud Tuition Management - #000660909

Resolved - An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Feb 25, 15:01 EST

Investigating - We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Feb 25, 14:54 EST

Feb 24, 2026

No incidents reported.

Feb 23, 2026

Active Issue Alert – YourCause® CSRconnect® - #000660339

Resolved - We have identified a resolution and this has been deployed. Early monitoring shows no errors received. Thank you for your patience, this issue has been resolved.
Feb 23, 17:05 EST

Identified - We have identified an issue impacting some of our customers causing errors when attempting to search or view organizations. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Feb 23, 12:10 EST

Investigating - We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Feb 23, 12:04 EST

Feb 22, 2026

No incidents reported.

Feb 21, 2026

Active Issue Alert – Luminate Online - 000660237

Resolved - This incident has been resolved.
Feb 21, 23:30 EST

Update - We are aware of a subset of customer sites that are inaccessible. This includes admin login as well as web forms. Engineers are working on resolving the issue as quickly as possible. Please reference this page for further updates.
Feb 21, 19:24 EST

Feb 20, 2026

No incidents reported.

Feb 19, 2026

Active Issue Alert – Luminate - 000659914

Resolved - This incident has been resolved.
Feb 19, 15:41 EST

Investigating - We have identified an issue that impacted a subset of customers causing sites to be inaccessible. Our engineers have restored service and sites are accessible again.
Feb 19, 15:23 EST

Resolved Issue Alert – Luminate - 000659914

Resolved - We have identified an issue that impacted a subset of customers causing sites to be inaccessible. Our engineers have restored service and sites are accessible again.
Feb 19, 15:20 EST

Active Issue Alert –Luminate Online - 000659808

Resolved - This incident has been resolved.
Feb 19, 11:42 EST

Update - We are continuing to investigate this issue.
Feb 19, 11:40 EST

Investigating - We have identified an issue impacting direct debit gifts. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Feb 19, 11:25 EST

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.