Update - We are currently experiencing an issue affecting a subset of Blackbaud CRM customers. Users may encounter 401 errors when attempting to make SOAP API calls to BBCRM. Our engineers are diagnosing the event and working to resolve it. Please continue to reference this page for updates.
Mar 06, 2026 - 14:02 EST
Update - We are currently experiencing an issue affecting a subset of Blackbaud CRM customers. Users may encounter 401 errors when attempting to make SOAP API calls to BBCRM. Our engineers are diagnosing the event and working to resolve it. Please continue to reference this page for updates.
Mar 06, 2026 - 13:31 EST
Identified - We are currently experiencing an issue affecting a subset of Blackbaud CRM customers. Users may encounter 401 errors when attempting to make SOAP API calls to BBCRM. Our engineers are diagnosing the event and working to resolve it. Please continue to reference this page for updates.
Mar 06, 2026 - 12:33 EST
Update - We have identified an issue impacting a subset of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Mar 06, 2026 - 12:13 EST
Investigating - We have identified an issue impacting a subset of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Mar 06, 2026 - 12:05 EST
Welcome to the Blackbaud status page for unplanned events. Issues impacting our products and services are reported and tracked on this site. Monitor this page if you are experiencing an issue to stay updated on the status and resolution.
Resolved -
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Mar 22, 16:08 EDT
Update -
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Mar 22, 12:47 EDT
Update -
We have identified an issue impacting a subset of our customers causing them to be unable to launch database view or navigate and work in web view. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Mar 22, 11:29 EDT
Update -
We have identified an issue impacting a subset of our customers causing them to be unable to launch database view or navigate and work in web view. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Mar 22, 09:46 EDT
Investigating -
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Mar 22, 09:37 EDT
Resolved -
This incident has been resolved.
Mar 20, 11:33 EDT
Update -
We have identified an issue with users seeing a blank Citrix Access page and experiencing latency in RE and FE NXT. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Mar 20, 09:22 EDT
Update -
We are continuing to investigate this issue.
Mar 20, 09:22 EDT
Update -
We have identified an issue with users seeing a blank Citrix Access page and experiencing latency in RE and FE NXT. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Mar 20, 09:20 EDT
Investigating -
We have identified an issue with users seeing a blank Citrix Access page and experiencing latency in RENXT. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Mar 20, 09:08 EDT
Resolved -
This incident has been resolved.
Mar 19, 17:10 EDT
Update -
For users attempting to access their Blackbaud Solutions or systems please go to app.blackbaud.com or directly to your product URL to sign in.
Mar 19, 16:33 EDT
Investigating -
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Mar 19, 16:29 EDT
Resolved -
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Mar 18, 17:49 EDT
Update -
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
Mar 18, 17:38 EDT
Investigating -
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Mar 18, 14:32 EDT
Resolved -
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Mar 17, 08:23 EDT
Investigating -
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Mar 17, 08:19 EDT
Resolved -
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Mar 16, 16:37 EDT
Identified -
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Mar 16, 16:25 EDT
Investigating -
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Mar 16, 16:13 EDT
Resolved -
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Mar 16, 15:30 EDT
Update -
We are currently investigating an issue affecting a subset of users who may receive a “required field missing” error when submitting a form. Our engineers are actively working to identify the cause and implement a resolution. Please continue to monitor this page for updates.
Mar 16, 15:22 EDT
Identified -
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.
Mar 16, 14:53 EDT
Investigating -
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Mar 16, 14:35 EDT
Resolved -
An issue impacting a subset of our customers is now resolved and transactions are now processing. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Mar 16, 13:56 EDT
Investigating -
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Mar 16, 11:35 EDT
Resolved -
This incident has been resolved.
Mar 14, 11:55 EDT
Identified -
The issue has been identified and a fix is being implemented.
Mar 14, 11:49 EDT
Investigating -
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Mar 14, 09:44 EDT
Resolved -
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Mar 13, 11:52 EDT
Investigating -
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Mar 13, 11:33 EDT
Resolved -
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Mar 12, 10:13 EDT
Identified -
We have identified an error stating "That's odd.." when navigating Query, Payables and/or zero records are returned on Receivable pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Mar 12, 09:45 EDT
Update -
We have identified an error stating "That's odd.." for some of our customers when navigating to Analysis > Query within FENXT. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Mar 12, 09:06 EDT
Investigating -
We have identified an error stating "That's odd.." for some of our customers when navigating to Analysis > Query within FENXT. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Mar 12, 09:04 EDT